Shipping policy

Last updated: September 2026

This Shipping Policy explains how My Store processes and ships orders placed through our online store.

Processing times

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may be longer during peak periods or promotional events. You will receive a confirmation email when your order ships.

Shipping methods & destinations

We offer standard shipping options at checkout. Available carriers, rates, and estimated delivery windows depend on your destination and the items in your cart. Delivery estimates shown at checkout are approximate and begin after your order has been processed and handed to the carrier.

Order tracking

When tracking information is available, we will share it by email so you can follow your package. Once an order is with the carrier, delivery timing is outside our direct control.

Incorrect or incomplete addresses

Please double-check your shipping address at checkout. We are not responsible for delays or failed deliveries caused by incomplete or incorrect address details provided at purchase.

Customs, duties & taxes

For international shipments, customs fees, import duties, or taxes may apply depending on your country’s rules. These charges (if any) are the customer’s responsibility unless otherwise stated at checkout.

Questions

If you have a shipping question, contact us at info@velvetmire.com with your order number.